Do you take insurance?
We do not accept insurance at this time.
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How can I schedule an appointment?
Future and existing clients can book an appointment through Gentle Moose Massage, LLC website, email rashellemassage@gmail.com, or call (207)-410-2909.
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What if I am late arriving to my appointment?
Per Gentle Moose Massage, LLC policy, if you are late to your appointment, the session time block remains the same to stay on schedule with upcoming appointments and the original reservation fee will be charged. Your appointment will not be extended.
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What should I do if I have to cancel my appointment?
You should get in contact with Gentle Moose Massage, LLC to notify them that you'll need to cancel.
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What forms of payment do you receive?
Gentle Moose Massage, LLC accepts cash, debit or credit cards, and gift cards. We do not accept insurance or checks.
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Should I tip my massage therapist?
It is not expected by our therapist for clients to tip, although it is appreciated.
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Do I have to completely undress?
Our therapist will tell you to undress to your comfort level, but less is best. Some clients prefer to have work done over their clothes while others prefer to be completely nude. The less material in between the therapist hands and the muscle, the better the effects of the massage will be felt.
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What do I need to bring?
Yourself and payment.
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What is massage therapy?
Massage therapy is a manual therapy involving the systematic manipulation of soft body tissues to promote health and wellness.
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How is massage connected to chiropractic care?
Chiropractic care and massage therapy both focus on the musculoskeletal system, with chiropracting concentrating on joint alignment and massage therapy on the surrounding muscles. With both treatments combined, it makes for more comprehensive approach to treatment.
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Will I experience pain during the session?
The short answer is no. Massage therapy should not cause pain; pain can cause muscles to seize up making it harder for the therapist to provide a relaxing session. If the pressure is too much, SPEAK UP and let the therapist know. However, with certain techniques, such as deep tissue or cupping, you may experience sore areas for a few days after the session.
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Will one massage be enough?
Depends on the needs of the individual. One massage may bring immediate relief and relaxation, but for long-term benefits, multiple sessions are recommended. Some come in once a month for relaxation and some come in every couple of weeks to deal with injuries. It is important that you continue to stretch daily and adhere to proper body mechanics outside the spa to maintain tension relief.
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What can I expect during my first massage session?
The massage therapist will ask preliminary questions to determine your overall health and wellness goals. The massage therapist will consider your physical condition, medical history, lifestyle stress levels, medications, and any areas of physical pain that could affect the massage. This information will help the therapist structure the session to your individual needs.
You will be asked to undress to your comfort level, once the therapist has left, and to remove any jewelry you do not want oil/gel on. You will get underneath the sheets and usually begin face up. The therapist will take notes about where they feel tension throughout the session.
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Can I talk during the massage session?
You may choose to talk or not to talk. Conversation is guided by the client. The therapist is happy to listen but prefers not to talk about topics such as politics or their private life.
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What if I have to go to the bathroom?
You will be asked about using the restroom prior to the session, however, some people may need to use the restroom during the session. We have robes available for you to quickly change into to be able to go upstairs and use the restroom modestly. Session time does not pause for you to use the restroom.
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Should I show up early for my appointment?
You should show up 10 minutes early for your appointment.
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Do you accept walk-ins?
Walk-in appointments are accepted if there is an open appointment slot available. However, appointments are recommended.
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Should I reschedule my massage if I am sick?
If you are sick, you should get ahold of your massage therapist and reschedule your appointment. Massage will not make you feel better but instead may exacerbate your symptoms.
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I purchased a gift card, how long is it valid for?
Physical and egift cards do not expire.
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Will I need to fill out forms or paperwork at my first appointment?
Yes, there are forms that either need to be filled out or just signed.
→ Health History Form (Filled Out & Signed by Client)
→ SOAP Note Form (Filled Out by Therapist)
→ Massage Liability Release Form (Signed by Client)
→ Guidelines & Expectations Form (Signed by Client)
→ Massage Informed Consent Form (Signed by Client)
→ Minor Consent Form (Signed by Client’s Legal Guardian)
→ Policy Notification Form (Signed by Client)
→ Prenatal Massage Consent & Release Form (Filled Out [check marks] & Signed by Client)
→ Cupping Therapy Consent & Release Form (Filled Out [check marks] & Signed by Client)
→ Hot Stone Massage Consent & Release Form (Filled Out [check marks] & Signed by Client)
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What are the benefits of massage therapy?
There are physical and mental benefits to massage, and those benefits may differ depending on the style of massage. The broader physical benefits include increased circulation, pain relief, improved range of motion, lymphatic system support, reduced muscle tension, and decreased joint inflammation. The broader mental benefits include decrease in anxiety and stress hormones, improved mood/energy, increased confidence, improved focus and body awareness.
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Are there medical conditions that are total contraindications for massage therapy?
Contraindication means to be inadvisable or to indicate a certain technique or procedure should not be performed because it may be harmful to the client. Total contraindications mean that massage should be avoided entirely. Conditions such as - contagious diseases or skin conditions
- unstable high blood pressure
- recent injuries or operations (consult doctor)
- fever
- when in shock
- meningitis
- clients experiencing sudden severe internal pain or headache
- pitting edema
_ organ failure
- chronic active hepatitis (A-Z)
- endocarditis/pericarditis
- lung abscess/tumor (consult doctor)
- sepsis or bacteremia
- diabetes mellitus 1 & 2 with advanced
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How can prenatal massage help me?
There are physical and mental benefits to prenatal massage. Some of the physical benefits include increased circulation, pain relief, increased blood circulation, stimulates the lymphatic system, reduced muscle tension, reduced swelling, and decreased joint inflammation. The broader mental benefits include decrease in anxiety and stress hormones, improved mood/energy, increased confidence, improved focus and body awareness.
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Do I have responsibilities during the massage session?
Yes, clients do have responsibilities during massage therapy, including being on time, paying for the service, communicating needs and goals, being respectful, and giving notice if you need to cancel.
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